Shipping & Delivery

Shipping & Delivery Information

At C-Zentral, we are committed to delivering your order quickly and efficiently. Below, you’ll find details about our shipping options and processes:

Order Processing

  • Orders are processed within 2-3 business days.
  • Once your order has been dispatched, you will receive a confirmation email with further details.

UK Shipping Options

  • Free Standard Shipping for Products with FBA:
    Products in our UK warehouse, fulfilled by Amazon FBA, are delivered within 3-5 business days with free delivery on all orders.
  • Free Standard Shipping for Products without FBA:
    Products are delivered within 5-7 business days, with free delivery on all orders.
  • Processing Time:
    Quality assurance and checks require 2-3 days, depending on the volume of orders.

Free Delivery

We provide free standard shipping for all orders within the UK. This will be automatically applied at checkout where applicable.

Delivery Partners

We work with trusted delivery services such as YODEL, Royal Mail, DPD, Hermes, and Amazon FBA to ensure secure and timely delivery of your parcels.

Order Tracking

Stay informed about your order’s status at every step! Once your order is dispatched, you’ll receive a tracking number. You can track your delivery using our dedicated Order Tracker Portal at this link:
ORDER TRACKER

Shipping Delays

Please note that delivery times may be extended during peak periods (e.g., Christmas, public holidays) or due to unforeseen circumstances such as strikes or adverse weather. If your delivery is delayed, contact us at contact@c-zentral.co.uk.

Missed Delivery Attempts

If you miss a delivery, the courier will leave a card with instructions to either arrange a redelivery or collect your parcel from a local collection point.

International Shipping

We currently do not offer international shipping.

Contact Us

If you have any questions or experience any issues with your delivery, please get in touch with our friendly customer service team at contact@c-zentral.co.uk.

We’re here to make your shopping experience as smooth as possible!