Shipping Policy
Shipping & Delivery Information
At C-Zentral, we aim to deliver your order as quickly as possible. Below are our shipping options and details.
Order Processing
- All orders are processed within 2-3 business days. You will receive a confirmation once your order has been dispatched.
UK Shipping Options
- Free Standard Shipping for Products with FBA—Available in UK Warehouse: All products in our UK Warehouse are fulfilled by Amazon FBA and delivered within 3-5 business days, with free delivery on all orders.
- Free Standard Shipping for products without FBA: All products are delivered within 5-7 business days, and free delivery is offered on all orders.
- Processing Time: Quality assurance and checking will take 2-3 days depending on the quantity of orders.
Free Delivery
We offer free standard shipping on all orders to any UK address. Free delivery will be automatically applied at checkout when applicable.
Delivery Partners
We work with trusted delivery services such as YODEL, Royal Mail, DPD, Hermes, and Amazon FBA to ensure your parcel arrives safely.
International Shipping
As for now, we are still unable to offer international shipping.
Order Tracking
After dispatch, you will receive a tracking number. You can always check the status of your order on our dedicated and user-friendly order tracking page.
Shipping Delays
Please note that delivery times may be extended during busy periods (e.g., Christmas, public holidays, etc.) or due to unforeseen circumstances like strikes or bad weather. If your delivery is delayed, please get in touch with us at contact@c-zentral.co.uk.
Missed Delivery Attempts
If you miss the delivery, the courier will leave a card with instructions to either arrange redelivery or pick up the parcel from a local collection point.
Contact Us
If you experience any issues or have questions about your delivery, please contact our customer service team at contact@c-zentral.co.uk.